Shipping & Delivery Policy
1. Processing Time
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email including your tracking information.
2. Delivery Time
The estimated delivery time is 3–7 business days for all UK orders.
Please note that delivery times are estimates and may be affected by external factors such as high demand periods, carrier delays, or customs clearance processes.
3. Shipping Method & Origin
All orders are shipped directly from our suppliers. Because of this, shipments may occasionally be subject to customs duties or import taxes, depending on local regulations.
4. Shipping Costs
We offer free shipping on every order within the United Kingdom. No minimum order required.
5. Responsibility for Shipment
If tracking information confirms that the package has been delivered, responsibility transfers to the customer. Customers are responsible for providing the correct shipping address at checkout. Any address errors must be reported within 24 hours of placing the order.
6. Contact
If you have any questions regarding shipping or delivery, please contact us at:
Email: info@brenda-boutique.com